Privacy Policy

Effective Date: 30/05/2026

At Orange Instrument, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or purchase our products and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Orange Instrument is a manufacturer and supplier of premium dental and surgical instruments based in Duisburg, Germany.

For any questions regarding this Privacy Policy or your personal data, please contact us:

Orange Instrument
Address: Hansa Str. 03, 47058, Duisburg, Germany
Email: info@orangeinstrument.de
Phone: 
Website: https://orangeinstrument.de

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, request a quotation, or subscribe to updates, we may collect:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information
  • Business information relevant to transactions

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and browsing behavior
  • Date and time of website access

This information helps improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

  • Process orders and quotations
  • Provide customer support
  • Respond to inquiries
  • Improve website functionality and services
  • Communicate updates related to orders or products
  • Maintain business and legal records
  • Prevent fraud and unauthorized activity

We only collect information necessary for legitimate business purposes.

4. Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • User consent (where required)

5. Data Sharing & Disclosure

Orange Instrument does not sell personal data.

We may share information only with trusted third parties when necessary, including:

  • Shipping and logistics providers
  • Payment processors
  • IT and website service providers
  • Regulatory or legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

6. International Data Transfers

As an international supplier, personal data may be transferred or processed outside your country where necessary for order fulfillment, logistics, or business operations.

Where required, we implement appropriate safeguards to protect your information.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no internet-based transmission or storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations
  • Meet legal or regulatory requirements
  • Resolve disputes
  • Maintain business records

When no longer required, information is securely deleted.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience

Users may control cookie settings through their browser preferences.

10. Your Rights (GDPR Rights)

Depending on applicable laws, users may have the right to:

  • Access their personal information
  • Request correction of inaccurate data
  • Request deletion of personal information
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request data portability

To exercise these rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites. Orange Instrument is not responsible for the privacy practices or content of external sites.

12. Children's Privacy

Our products and services are intended for healthcare professionals and businesses. We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

Orange Instrument reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Orange Instrument
Email: info@orangeinstrument.de
Website: https://orangeinstrument.de

Orange Instrument — Committed to Quality, Trust, and Data Protection.